1. Information We Collect
When you register and use Raja Game, we collect: Account Information (name, mobile number, email address, date of birth for age verification); Financial Information (UPI ID, bank account details for withdrawal processing — we do not store full bank credentials); Device Information (device type, OS version, app version, IP address); Usage Data (game history, betting amounts, login timestamps, session duration); Communication Data (messages sent to our support team).
2. How We Use Your Information
We use your information to: operate and maintain your game account; process deposits, withdrawals, and bonus credits; verify your identity and comply with KYC requirements; send you important account notifications; prevent fraud and ensure platform security; improve our games and services; send promotional offers (with your consent).
3. Data Sharing
We never sell your personal data to third parties. We share data only with: payment processors (UPI, banking partners) to process transactions; identity verification services for KYC compliance; cloud service providers who host our platform (bound by data processing agreements); law enforcement when required by Indian law.
4. Data Security
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We conduct regular security audits and penetration testing. All staff with data access undergo background checks and sign NDAs. In the event of a data breach, we will notify affected users within 72 hours.
5. Cookies & Tracking
Our website uses cookies for: session management (keeping you logged in); analytics (understanding how players use our platform — anonymized); security (CSRF protection). You can disable cookies in your browser settings, but some features may not work correctly.
6. Children's Privacy
Raja Game is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover a minor has registered, we immediately delete their account and data. If you believe a minor has registered, contact us at privacy@rajaagame.win immediately.
7. Your Rights
You have the right to: access a copy of your personal data; correct inaccurate data; request deletion of your account and data; withdraw consent for marketing communications; data portability. To exercise any right, contact privacy@rajaagame.win. We will respond within 30 days.
8. Data Retention
We retain account data for the duration of your account and for 5 years after closure (for legal/tax compliance). Transaction records are retained for 7 years per Indian financial regulations. You may request deletion of non-essential data at any time.
9. Third-Party Links
Our platform may contain links to third-party websites (payment gateways, social media). We are not responsible for the privacy practices of external sites. We recommend reading their privacy policies before providing any personal data.
10. Payment Data
We use PCI-DSS compliant payment processors. We never store full card numbers, CVV codes, or complete banking credentials on our servers. UPI IDs are stored only to facilitate your withdrawal requests and are encrypted at rest.
11. Analytics
We use privacy-respecting analytics to understand platform usage. Analytics data is aggregated and anonymized. We do not share individual user behavior data with analytics providers beyond what is necessary for platform improvement.
12. Policy Changes
We may update this Privacy Policy as needed. Major changes will be communicated via app notification and email. Continued use of Raja Game after notification constitutes acceptance of the updated policy. Current version: 3.0.
13. Contact Our Privacy Team
For all privacy-related questions, data requests, or concerns, contact our dedicated Privacy Officer at: privacy@rajaagame.win. We respond to all privacy requests within 30 days.